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The 50-state goldmine

Free Medicare & scam help in your state — real people, no sales pitch

Facts effective October 18, 2026 · re-checked every month

Every state — all fifty, plus Washington, District of Columbia — has a federally funded program whose whole job is answering Medicare questions and spotting Medicare scams, free. The national name is State Health Insurance Assistance Program (SHIP) — but nearly every state gave it a local name, which is why nobody's ever heard of it. Consider this page the decoder ring.

Two kinds of free help: the national State Health Insurance Assistance Program line, 1‑877‑839‑2675, connects you to your state's Medicare counselors. And every state also has a Senior Medicare Patrol (a volunteer program for reporting Medicare fraud, errors, and suspicious charges) — call 1-877-808-2468 to find your state’s Senior Medicare Patrol, or visit smpresource.org. Suspected fraud can also always go to 1‑800‑MEDICARE.

One more free helper hiding in plain sight: your public library’s reference desk. Most offer free technology help or can point you to local classes — walk in and ask. Program names and main phone numbers below were checked against the official State Health Insurance Assistance Program directory on October 19, 2026. Each state link opens its official directory listing. Contact details can change; check that listing if a number does not connect.

A welcoming library help desk with a phone, notebook and map.
A good question deserves a helpful answer.

Help, state by state

Alabama

Free, unbiased Medicare help here comes from Senior Health Insurance Program (SHIP).

Call: 1-800-243-5463

Official Alabama Medicare help listing →
Report Medicare fraud (Alabama Senior Medicare Patrol) →

Alaska

Free, unbiased Medicare help here comes from Senior Health Insurance Program (SHIP).

Call: 1-800-478-6065 · Outside Alaska: 907-269-3680.

Official Alaska Medicare help listing →
Report Medicare fraud (Alaska Senior Medicare Patrol) →

Arizona

Free, unbiased Medicare help here comes from Arizona State Health Insurance Assistance Program (SHIP).

Call: 1-800-432-4040

Official Arizona Medicare help listing →
Report Medicare fraud (Arizona Senior Medicare Patrol) →

Arkansas

Free, unbiased Medicare help here comes from Senior Health Insurance Information Program (SHIIP).

Call: 1-800-224-6330

Official Arkansas Medicare help listing →
Report Medicare fraud (Arkansas Senior Medicare Patrol) →

California

Free, unbiased Medicare help here comes from California Health Insurance Counseling and Advocacy Program (HICAP).

Call: 1-800-434-0222 · Outside California: 1-800-677-1116.

Official California Medicare help listing →
Report Medicare fraud (California Senior Medicare Patrol) →

Colorado

Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).

Call: 1-888-696-7213

Official Colorado Medicare help listing →
Report Medicare fraud (Colorado Senior Medicare Patrol) →

Connecticut

Free, unbiased Medicare help here comes from Connecticut’s Program for Health Insurance Assistance, Outreach, Information and Referral, Counseling, Eligibility Screening (CHOICES).

Call: 1-800-994-9422 · Calling from another state? Use the directory link for local contacts.

Official Connecticut Medicare help listing →
Report Medicare fraud (Connecticut Senior Medicare Patrol) →

Delaware

Free, unbiased Medicare help here comes from Delaware Medicare Assistance Bureau.

Call: 1-800-336-9500

Official Delaware Medicare help listing →
Report Medicare fraud (Delaware Senior Medicare Patrol) →

District of Columbia

Free, unbiased Medicare help here comes from District of Columbia State Health Insurance Assistance Program (SHIP).

Call: 202-727-8370

Official District of Columbia Medicare help listing →
Report Medicare fraud (District of Columbia Senior Medicare Patrol) →

Florida

Free, unbiased Medicare help here comes from Serving Health Insurance Needs of Elders (SHINE).

Call: 1-800-963-5337

Official Florida Medicare help listing →
Report Medicare fraud (Florida Senior Medicare Patrol) →

Georgia

Free, unbiased Medicare help here comes from Georgia State Health Insurance Assistance Program.

Call: 1-866-552-4464 · Choose option 4.

Official Georgia Medicare help listing →
Report Medicare fraud (Georgia Senior Medicare Patrol) →

Hawaii

Free, unbiased Medicare help here comes from Hawaii State Health Insurance Assistance Program (SHIP).

Call: 1-888-875-9229

Official Hawaii Medicare help listing →
Report Medicare fraud (Hawaii Senior Medicare Patrol) →

Idaho

Free, unbiased Medicare help here comes from Senior Health Insurance Benefits Advisors (SHIBA).

Call: 1-800-247-4422

Official Idaho Medicare help listing →
Report Medicare fraud (Idaho Senior Medicare Patrol) →

Illinois

Free, unbiased Medicare help here comes from Senior Health Insurance Program (SHIP).

Call: 1-800-252-8966

Official Illinois Medicare help listing →
Report Medicare fraud (Illinois Senior Medicare Patrol) →

Indiana

Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).

Call: 1-800-452-4800

Official Indiana Medicare help listing →
Report Medicare fraud (Indiana Senior Medicare Patrol) →

Iowa

Free, unbiased Medicare help here comes from Senior Health Insurance Information Program (SHIIP).

Call: 1-800-351-4664

Official Iowa Medicare help listing →
Report Medicare fraud (Iowa Senior Medicare Patrol) →

Kansas

Free, unbiased Medicare help here comes from Senior Health Insurance Counseling for Kansas (SHICK).

Call: 1-800-860-5260

Official Kansas Medicare help listing →
Report Medicare fraud (Kansas Senior Medicare Patrol) →

Kentucky

Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).

Call: 1-877-293-7447 · Choose option 2.

Official Kentucky Medicare help listing →
Report Medicare fraud (Kentucky Senior Medicare Patrol) →

Louisiana

Free, unbiased Medicare help here comes from Senior Health Insurance Information Program (SHIIP).

Call: 1-800-259-5300

Official Louisiana Medicare help listing →
Report Medicare fraud (Louisiana Senior Medicare Patrol) →

Maine

Free, unbiased Medicare help here comes from Maine State Health Insurance Assistance Program (SHIP).

Call: 1-800-262-2232

Official Maine Medicare help listing →
Report Medicare fraud (Maine Senior Medicare Patrol) →

Maryland

Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).

Call: 1-800-243-3425

Official Maryland Medicare help listing →
Report Medicare fraud (Maryland Senior Medicare Patrol) →

Massachusetts

Free, unbiased Medicare help here comes from Serving Health Insurance Needs of Everyone (SHINE).

Call: 1-800-243-4636

Official Massachusetts Medicare help listing →
Report Medicare fraud (Massachusetts Senior Medicare Patrol) →

Michigan

Free, unbiased Medicare help here comes from Michigan State Health Insurance Assistance Program (SHIP).

Call: 1-800-803-7174

Official Michigan Medicare help listing →
Report Medicare fraud (Michigan Senior Medicare Patrol) →

Minnesota

Free, unbiased Medicare help here comes from Minnesota Aging Pathways.

Call: 1-800-333-2433

Official Minnesota Medicare help listing →
Report Medicare fraud (Minnesota Senior Medicare Patrol) →

Mississippi

Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).

Call: 1-844-822-4622

Official Mississippi Medicare help listing →
Report Medicare fraud (Mississippi Senior Medicare Patrol) →

Missouri

Free, unbiased Medicare help here comes from Missouri State Health Insurance Assistance Program (SHIP).

Call: 1-800-390-3330

Official Missouri Medicare help listing →
Report Medicare fraud (Missouri Senior Medicare Patrol) →

Montana

Free, unbiased Medicare help here comes from Montana State Health Insurance Assistance Program (SHIP).

Call: 406-444-4077

Official Montana Medicare help listing →
Report Medicare fraud (Montana Senior Medicare Patrol) →

Nebraska

Free, unbiased Medicare help here comes from Nebraska State Health Insurance Assistance Program (SHIP).

Call: 1-800-234-7119

Official Nebraska Medicare help listing →
Report Medicare fraud (Nebraska Senior Medicare Patrol) →

Nevada

Free, unbiased Medicare help here comes from Nevada Medicare Assistance Program (MAP).

Call: 1-800-307-4444

Official Nevada Medicare help listing →
Report Medicare fraud (Nevada Senior Medicare Patrol) →

New Hampshire

Free, unbiased Medicare help here comes from New Hampshire State Health Insurance Assistance Program (SHIP) – ServiceLink Resource Center.

Call: 1-866-634-9412

Official New Hampshire Medicare help listing →
Report Medicare fraud (New Hampshire Senior Medicare Patrol) →

New Jersey

Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).

Call: 1-800-792-8820 · Outside New Jersey: 1-877-222-3737.

Official New Jersey Medicare help listing →
Report Medicare fraud (New Jersey Senior Medicare Patrol) →

New Mexico

Free, unbiased Medicare help here comes from New Mexico Aging and Disability Resource Center – State Health Insurance Assistance Program (SHIP).

Call: 1-800-432-2080

Official New Mexico Medicare help listing →
Report Medicare fraud (New Mexico Senior Medicare Patrol) →

New York

Free, unbiased Medicare help here comes from Health Insurance Information, Counseling and Assistance (HIICAP).

Call: 1-800-701-0501

Official New York Medicare help listing →
Report Medicare fraud (New York Senior Medicare Patrol) →

North Carolina

Free, unbiased Medicare help here comes from Seniors’ Health Insurance Information Program (SHIIP).

Call: 1-855-408-1212

Official North Carolina Medicare help listing →
Report Medicare fraud (North Carolina Senior Medicare Patrol) →

North Dakota

Free, unbiased Medicare help here comes from State Health Insurance Counseling Program (SHIC).

Call: 1-888-575-6611

Official North Dakota Medicare help listing →
Report Medicare fraud (North Dakota Senior Medicare Patrol) →

Ohio

Free, unbiased Medicare help here comes from Ohio Senior Health Insurance Information Program (OSHIIP).

Call: 1-800-686-1578

Official Ohio Medicare help listing →
Report Medicare fraud (Ohio Senior Medicare Patrol) →

Oklahoma

Free, unbiased Medicare help here comes from Senior Health Insurance Counseling Program (SHIP).

Call: 1-800-763-2828 · Outside Oklahoma: 405-521-6628.

Official Oklahoma Medicare help listing →
Report Medicare fraud (Oklahoma Senior Medicare Patrol) →

Oregon

Free, unbiased Medicare help here comes from Senior Health Insurance Benefits Assistance (SHIBA).

Call: 1-800-722-4134

Official Oregon Medicare help listing →
Report Medicare fraud (Oregon Senior Medicare Patrol) →

Pennsylvania

Free, unbiased Medicare help here comes from Pennsylvania Medicare Education and Decision Insight (PA MEDI).

Call: 1-800-783-7067

Official Pennsylvania Medicare help listing →
Report Medicare fraud (Pennsylvania Senior Medicare Patrol) →

Rhode Island

Free, unbiased Medicare help here comes from Senior Health Insurance Program (SHIP).

Call: 1-888-884-8721

Official Rhode Island Medicare help listing →
Report Medicare fraud (Rhode Island Senior Medicare Patrol) →

South Carolina

Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).

Call: 1-800-868-9095

Official South Carolina Medicare help listing →
Report Medicare fraud (South Carolina Senior Medicare Patrol) →

South Dakota

Free, unbiased Medicare help here comes from Senior Health Information and Insurance Education (SHIINE).

Call: 1-888-854-5321

Official South Dakota Medicare help listing →
Report Medicare fraud (South Dakota Senior Medicare Patrol) →

Tennessee

Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).

Call: 1-877-801-0044

Official Tennessee Medicare help listing →
Report Medicare fraud (Tennessee Senior Medicare Patrol) →

Texas

Free, unbiased Medicare help here comes from Health Information, Counseling, and Advocacy Program (HICAP).

Call: 1-800-252-9240

Official Texas Medicare help listing →
Report Medicare fraud (Texas Senior Medicare Patrol) →

Utah

Free, unbiased Medicare help here comes from Senior Health Insurance Information Program (SHIP).

Call: 1-800-541-7735

Official Utah Medicare help listing →
Report Medicare fraud (Utah Senior Medicare Patrol) →

Vermont

Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).

Call: 1-800-642-5119 · Outside Vermont: 802-225-6210.

Official Vermont Medicare help listing →
Report Medicare fraud (Vermont Senior Medicare Patrol) →

Virginia

Free, unbiased Medicare help here comes from Virginia Insurance Counseling & Assistance Program (VICAP).

Call: 1-800-552-3402

Official Virginia Medicare help listing →
Report Medicare fraud (Virginia Senior Medicare Patrol) →

Washington

Free, unbiased Medicare help here comes from Statewide Health Insurance Benefits Advisors (SHIBA).

Call: 1-800-562-6900

Official Washington Medicare help listing →
Report Medicare fraud (Washington Senior Medicare Patrol) →

West Virginia

Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).

Call: 1-877-987-4463

Official West Virginia Medicare help listing →
Report Medicare fraud (West Virginia Senior Medicare Patrol) →

Wisconsin

Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).

Call: 1-800-242-1060

Official Wisconsin Medicare help listing →
Report Medicare fraud (Wisconsin Senior Medicare Patrol) →

Wyoming

Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).

Call: 1-800-856-4398

Official Wyoming Medicare help listing →
Report Medicare fraud (Wyoming Senior Medicare Patrol) →

For the refrigerator: download the complete 50-state guide — all 50 states plus Washington, District of Columbia, with program names, phone numbers, and official directory links. Includes a keep-handy contact sheet and Medicare fraud help. Print all 10 pages or only the page containing your state. (Updated October 19, 2026.)

How to use this page

  • Medicare question or confusing plan choice? Call your state’s program above (or 1‑877‑839‑2675). Counselors are trained, local, and free.
  • Suspicious charge on a Medicare statement? Your state’s Senior Medicare Patrol wants to hear it — even if you lost nothing.
  • General scam (not Medicare)? The Stay Safe page has the whole method and every reporting line.
  • Want to get better with technology? Senior Planet (free classes + tech hotline 1‑888‑713‑3495) and Cyber-Seniors (free one-on-one mentoring from trained students).
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