Free Medicare & scam help in your state — real people, no sales pitch
Facts effective October 18, 2026 · re-checked every month
Every state — all fifty, plus Washington, District of Columbia — has a federally funded program whose whole job is answering Medicare questions and spotting Medicare scams, free. The national name is State Health Insurance Assistance Program (SHIP) — but nearly every state gave it a local name, which is why nobody's ever heard of it. Consider this page the decoder ring.
One more free helper hiding in plain sight: your public library’s reference desk. Most offer free technology help or can point you to local classes — walk in and ask. Program names and main phone numbers below were checked against the official State Health Insurance Assistance Program directory on October 19, 2026. Each state link opens its official directory listing. Contact details can change; check that listing if a number does not connect.

Help, state by state
Alabama
Free, unbiased Medicare help here comes from Senior Health Insurance Program (SHIP).
Call: 1-800-243-5463
Official Alabama Medicare help listing →
Report Medicare fraud (Alabama Senior Medicare Patrol) →
Alaska
Free, unbiased Medicare help here comes from Senior Health Insurance Program (SHIP).
Call: 1-800-478-6065 · Outside Alaska: 907-269-3680.
Official Alaska Medicare help listing →
Report Medicare fraud (Alaska Senior Medicare Patrol) →
Arizona
Free, unbiased Medicare help here comes from Arizona State Health Insurance Assistance Program (SHIP).
Call: 1-800-432-4040
Official Arizona Medicare help listing →
Report Medicare fraud (Arizona Senior Medicare Patrol) →
Arkansas
Free, unbiased Medicare help here comes from Senior Health Insurance Information Program (SHIIP).
Call: 1-800-224-6330
Official Arkansas Medicare help listing →
Report Medicare fraud (Arkansas Senior Medicare Patrol) →
California
Free, unbiased Medicare help here comes from California Health Insurance Counseling and Advocacy Program (HICAP).
Call: 1-800-434-0222 · Outside California: 1-800-677-1116.
Official California Medicare help listing →
Report Medicare fraud (California Senior Medicare Patrol) →
Colorado
Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).
Call: 1-888-696-7213
Official Colorado Medicare help listing →
Report Medicare fraud (Colorado Senior Medicare Patrol) →
Connecticut
Free, unbiased Medicare help here comes from Connecticut’s Program for Health Insurance Assistance, Outreach, Information and Referral, Counseling, Eligibility Screening (CHOICES).
Call: 1-800-994-9422 · Calling from another state? Use the directory link for local contacts.
Official Connecticut Medicare help listing →
Report Medicare fraud (Connecticut Senior Medicare Patrol) →
Delaware
Free, unbiased Medicare help here comes from Delaware Medicare Assistance Bureau.
Call: 1-800-336-9500
Official Delaware Medicare help listing →
Report Medicare fraud (Delaware Senior Medicare Patrol) →
District of Columbia
Free, unbiased Medicare help here comes from District of Columbia State Health Insurance Assistance Program (SHIP).
Call: 202-727-8370
Official District of Columbia Medicare help listing →
Report Medicare fraud (District of Columbia Senior Medicare Patrol) →
Florida
Free, unbiased Medicare help here comes from Serving Health Insurance Needs of Elders (SHINE).
Call: 1-800-963-5337
Official Florida Medicare help listing →
Report Medicare fraud (Florida Senior Medicare Patrol) →
Georgia
Free, unbiased Medicare help here comes from Georgia State Health Insurance Assistance Program.
Call: 1-866-552-4464 · Choose option 4.
Official Georgia Medicare help listing →
Report Medicare fraud (Georgia Senior Medicare Patrol) →
Hawaii
Free, unbiased Medicare help here comes from Hawaii State Health Insurance Assistance Program (SHIP).
Call: 1-888-875-9229
Official Hawaii Medicare help listing →
Report Medicare fraud (Hawaii Senior Medicare Patrol) →
Idaho
Free, unbiased Medicare help here comes from Senior Health Insurance Benefits Advisors (SHIBA).
Call: 1-800-247-4422
Official Idaho Medicare help listing →
Report Medicare fraud (Idaho Senior Medicare Patrol) →
Illinois
Free, unbiased Medicare help here comes from Senior Health Insurance Program (SHIP).
Call: 1-800-252-8966
Official Illinois Medicare help listing →
Report Medicare fraud (Illinois Senior Medicare Patrol) →
Indiana
Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).
Call: 1-800-452-4800
Official Indiana Medicare help listing →
Report Medicare fraud (Indiana Senior Medicare Patrol) →
Iowa
Free, unbiased Medicare help here comes from Senior Health Insurance Information Program (SHIIP).
Call: 1-800-351-4664
Official Iowa Medicare help listing →
Report Medicare fraud (Iowa Senior Medicare Patrol) →
Kansas
Free, unbiased Medicare help here comes from Senior Health Insurance Counseling for Kansas (SHICK).
Call: 1-800-860-5260
Official Kansas Medicare help listing →
Report Medicare fraud (Kansas Senior Medicare Patrol) →
Kentucky
Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).
Call: 1-877-293-7447 · Choose option 2.
Official Kentucky Medicare help listing →
Report Medicare fraud (Kentucky Senior Medicare Patrol) →
Louisiana
Free, unbiased Medicare help here comes from Senior Health Insurance Information Program (SHIIP).
Call: 1-800-259-5300
Official Louisiana Medicare help listing →
Report Medicare fraud (Louisiana Senior Medicare Patrol) →
Maine
Free, unbiased Medicare help here comes from Maine State Health Insurance Assistance Program (SHIP).
Call: 1-800-262-2232
Official Maine Medicare help listing →
Report Medicare fraud (Maine Senior Medicare Patrol) →
Maryland
Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).
Call: 1-800-243-3425
Official Maryland Medicare help listing →
Report Medicare fraud (Maryland Senior Medicare Patrol) →
Massachusetts
Free, unbiased Medicare help here comes from Serving Health Insurance Needs of Everyone (SHINE).
Call: 1-800-243-4636
Official Massachusetts Medicare help listing →
Report Medicare fraud (Massachusetts Senior Medicare Patrol) →
Michigan
Free, unbiased Medicare help here comes from Michigan State Health Insurance Assistance Program (SHIP).
Call: 1-800-803-7174
Official Michigan Medicare help listing →
Report Medicare fraud (Michigan Senior Medicare Patrol) →
Minnesota
Free, unbiased Medicare help here comes from Minnesota Aging Pathways.
Call: 1-800-333-2433
Official Minnesota Medicare help listing →
Report Medicare fraud (Minnesota Senior Medicare Patrol) →
Mississippi
Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).
Call: 1-844-822-4622
Official Mississippi Medicare help listing →
Report Medicare fraud (Mississippi Senior Medicare Patrol) →
Missouri
Free, unbiased Medicare help here comes from Missouri State Health Insurance Assistance Program (SHIP).
Call: 1-800-390-3330
Official Missouri Medicare help listing →
Report Medicare fraud (Missouri Senior Medicare Patrol) →
Montana
Free, unbiased Medicare help here comes from Montana State Health Insurance Assistance Program (SHIP).
Call: 406-444-4077
Official Montana Medicare help listing →
Report Medicare fraud (Montana Senior Medicare Patrol) →
Nebraska
Free, unbiased Medicare help here comes from Nebraska State Health Insurance Assistance Program (SHIP).
Call: 1-800-234-7119
Official Nebraska Medicare help listing →
Report Medicare fraud (Nebraska Senior Medicare Patrol) →
Nevada
Free, unbiased Medicare help here comes from Nevada Medicare Assistance Program (MAP).
Call: 1-800-307-4444
Official Nevada Medicare help listing →
Report Medicare fraud (Nevada Senior Medicare Patrol) →
New Hampshire
Free, unbiased Medicare help here comes from New Hampshire State Health Insurance Assistance Program (SHIP) – ServiceLink Resource Center.
Call: 1-866-634-9412
Official New Hampshire Medicare help listing →
Report Medicare fraud (New Hampshire Senior Medicare Patrol) →
New Jersey
Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).
Call: 1-800-792-8820 · Outside New Jersey: 1-877-222-3737.
Official New Jersey Medicare help listing →
Report Medicare fraud (New Jersey Senior Medicare Patrol) →
New Mexico
Free, unbiased Medicare help here comes from New Mexico Aging and Disability Resource Center – State Health Insurance Assistance Program (SHIP).
Call: 1-800-432-2080
Official New Mexico Medicare help listing →
Report Medicare fraud (New Mexico Senior Medicare Patrol) →
New York
Free, unbiased Medicare help here comes from Health Insurance Information, Counseling and Assistance (HIICAP).
Call: 1-800-701-0501
Official New York Medicare help listing →
Report Medicare fraud (New York Senior Medicare Patrol) →
North Carolina
Free, unbiased Medicare help here comes from Seniors’ Health Insurance Information Program (SHIIP).
Call: 1-855-408-1212
Official North Carolina Medicare help listing →
Report Medicare fraud (North Carolina Senior Medicare Patrol) →
North Dakota
Free, unbiased Medicare help here comes from State Health Insurance Counseling Program (SHIC).
Call: 1-888-575-6611
Official North Dakota Medicare help listing →
Report Medicare fraud (North Dakota Senior Medicare Patrol) →
Ohio
Free, unbiased Medicare help here comes from Ohio Senior Health Insurance Information Program (OSHIIP).
Call: 1-800-686-1578
Official Ohio Medicare help listing →
Report Medicare fraud (Ohio Senior Medicare Patrol) →
Oklahoma
Free, unbiased Medicare help here comes from Senior Health Insurance Counseling Program (SHIP).
Call: 1-800-763-2828 · Outside Oklahoma: 405-521-6628.
Official Oklahoma Medicare help listing →
Report Medicare fraud (Oklahoma Senior Medicare Patrol) →
Oregon
Free, unbiased Medicare help here comes from Senior Health Insurance Benefits Assistance (SHIBA).
Call: 1-800-722-4134
Official Oregon Medicare help listing →
Report Medicare fraud (Oregon Senior Medicare Patrol) →
Pennsylvania
Free, unbiased Medicare help here comes from Pennsylvania Medicare Education and Decision Insight (PA MEDI).
Call: 1-800-783-7067
Official Pennsylvania Medicare help listing →
Report Medicare fraud (Pennsylvania Senior Medicare Patrol) →
Rhode Island
Free, unbiased Medicare help here comes from Senior Health Insurance Program (SHIP).
Call: 1-888-884-8721
Official Rhode Island Medicare help listing →
Report Medicare fraud (Rhode Island Senior Medicare Patrol) →
South Carolina
Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).
Call: 1-800-868-9095
Official South Carolina Medicare help listing →
Report Medicare fraud (South Carolina Senior Medicare Patrol) →
South Dakota
Free, unbiased Medicare help here comes from Senior Health Information and Insurance Education (SHIINE).
Call: 1-888-854-5321
Official South Dakota Medicare help listing →
Report Medicare fraud (South Dakota Senior Medicare Patrol) →
Tennessee
Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).
Call: 1-877-801-0044
Official Tennessee Medicare help listing →
Report Medicare fraud (Tennessee Senior Medicare Patrol) →
Texas
Free, unbiased Medicare help here comes from Health Information, Counseling, and Advocacy Program (HICAP).
Call: 1-800-252-9240
Official Texas Medicare help listing →
Report Medicare fraud (Texas Senior Medicare Patrol) →
Utah
Free, unbiased Medicare help here comes from Senior Health Insurance Information Program (SHIP).
Call: 1-800-541-7735
Official Utah Medicare help listing →
Report Medicare fraud (Utah Senior Medicare Patrol) →
Vermont
Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).
Call: 1-800-642-5119 · Outside Vermont: 802-225-6210.
Official Vermont Medicare help listing →
Report Medicare fraud (Vermont Senior Medicare Patrol) →
Virginia
Free, unbiased Medicare help here comes from Virginia Insurance Counseling & Assistance Program (VICAP).
Call: 1-800-552-3402
Official Virginia Medicare help listing →
Report Medicare fraud (Virginia Senior Medicare Patrol) →
Washington
Free, unbiased Medicare help here comes from Statewide Health Insurance Benefits Advisors (SHIBA).
Call: 1-800-562-6900
Official Washington Medicare help listing →
Report Medicare fraud (Washington Senior Medicare Patrol) →
West Virginia
Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).
Call: 1-877-987-4463
Official West Virginia Medicare help listing →
Report Medicare fraud (West Virginia Senior Medicare Patrol) →
Wisconsin
Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).
Call: 1-800-242-1060
Official Wisconsin Medicare help listing →
Report Medicare fraud (Wisconsin Senior Medicare Patrol) →
Wyoming
Free, unbiased Medicare help here comes from State Health Insurance Assistance Program (SHIP).
Call: 1-800-856-4398
Official Wyoming Medicare help listing →
Report Medicare fraud (Wyoming Senior Medicare Patrol) →
How to use this page
- Medicare question or confusing plan choice? Call your state’s program above (or 1‑877‑839‑2675). Counselors are trained, local, and free.
- Suspicious charge on a Medicare statement? Your state’s Senior Medicare Patrol wants to hear it — even if you lost nothing.
- General scam (not Medicare)? The Stay Safe page has the whole method and every reporting line.
- Want to get better with technology? Senior Planet (free classes + tech hotline 1‑888‑713‑3495) and Cyber-Seniors (free one-on-one mentoring from trained students).